AIE-25 How Do I Test My AI Powered Employee?

Modified on Mon, 7 Oct at 9:15 AM

This guide will walk you through the process to Testing your employee using Closegpt.

Go to app.closegpt.ai

1. Click here

Select the employee you wish to test.

2. Click "Type a message to test your employee"

You will see one of the default introduction messages that simulates your employee initially reaching out. Please respond as your customer would.

3. Your employee will respond

Your employee will respond. If the response, at any time, seems unnatural, check your stage settings.If you cannot edit your stage settings, contact us for assistance.

4. The Current Stage

Pay special note to the label above this message. this will tell you what stage your employee is in and getting instructions from.This will help you to know where to fine tune your employee.

5. Fill "I have, tell me about the benefits and downsides"

Feel free to continue conversating with your AI Powered Employee. Be sure to follow the stages to understand how your employee is progressing through the conversation stages!

6. Click "Unsure of Response - Stage Default #4"

If you see the red label name "Unsure of Response", this means you may need to add training data or more specific instructions for you AI Powered Employee to follow.

7. The Previous Stage

If your employee does not go to the correct stage, go to the previous stage's label and click on it.

8. Click here

This will bring up a pop up. This is a quick way to edit the conversation vision. This is where you employee is allowed to progress from the stage number in the label. If your bot went to the wrong stage in the next message,then make sure the stage you originally wanted the employee to progress to is checked. Alternatively, if the bot went to a stage that it shoud NEVER want it to progress to under any circumstances, you may uncheck it.

9. You can now continue sending messages as you continue to test.

You can continue to test your AI Powered Employee. Remember, if you need assistance,please do not hesitate to contact us.