Steps to create an Email Account

Inside the system, you can use several methods to create an email account:

1. Connect a domain with the system
2. Connect your Gmail/Google WorkSpace Account
3. Connect your email with IMAP and SMTP

Connect email

Please, navigate to the ‘Chat’ on the left menu bar. Once the page is opened and clicked on the ‘Inbox’ on the top menu bar. Finally, click on the ‘Add Inbox’ button.

Click on the ‘Email’ option

Add the Channel Name and the Email address

This email address must be associated with the connected domain

Select an agent

We are done. The system is ready to send emails, and the system will also provide you with a forwarding email address. You can use this email address to receive inbound emails.