How to create an SMS flow and send messages until there is a response from the client?

Modified on Wed, 2 Oct at 11:05 AM

Steps to send messages until there is a response from the client

Add the ‘Wait For SMS Reply’ step.

Please, drag the Wait For SMS Reply step and you will have this step under the login section.


On the settings page, you can set the time that how long you want to wait for the reply.


And create at least on response lookup condition


Now, we have three branches


Timeout: If there is no reply within the specified time

No Match: It means, the user replied, but the response lookup condition didn’t match

Lookup Condition 1: It means the user replied, and the response lookup condition also matched


As per our requirement, repeat the ‘Send SMS’ and ‘Wait for SMS Reply’ steps



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