Steps to associate a call flow with a phone number

Open the phone numbers section

Please navigate the phone number section by clicking on the ‘Phone’ on the left-side menu. When the page is open, click the ‘Numbers’ button on the top menu.

Edit the phone number

Please, select your concerned phone number, and open it in ‘Edit’ mode

Connect the flow

Please, select the ‘Send Inbound Phone Calls To’ dropdown, and the system will provide you with a list containing existing call flows. Please, select your concerned flow.

Save the process

Now, click on the ‘Save’ button to save the changes